Quick Tip #1 - Keep Your Inbox Clean
Adherents to any type of productivity system know that one of the key concepts of their methodology is to process incoming e-mail items and get them out of the "collection" folder. Usually this means going through your inbox one or more times per day and deciding what to do with each e-mail, and either saving it for later or responding to it now.Since it is not always realistic to expect to reply to all e-mails as you are processing them, you need a temporary place to put the ones that you'll want to come back to when you have more time. For this, I suggest creating a @RespondTo subfolder off of your inbox. As you are processing e-mail, drag items here that you are not quite ready to answer, but plan to at some point.
Any items remaining in either your inbox or @RespondTo folders should raise red flags that show that there are items in there that demand your attention. Unfortunately, Outlook, for one, is not configured to behave this way. A simple property change can remedy this, however. Right-click on the Inbox and @RespondTo folders and select "Show total number of items". Now any items remaining in these folders will cause it to show up in bold with a count of the total e-mails that need to be dealt with, even if they have already been read.
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