6 Important Considerations for Creating a Software Onboarding Program That Works

6 Important Considerations for Creating a Software Onboarding Program That Works

Product engagement is one of the most reliable predictors of high customer lifetime value. Unfortunately, the existing industry data shows that 71 percent of B2B customers are disengaged with the software their companies use, and 28 percent of software licenses go completely unused (Gallup). The first 90-days are absolutely critical when it comes to onboarding…

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